Privacy Policy for Borealis Bloom

At Borealis Bloom, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, "our site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on our site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with our site, book an appointment, or when you choose to participate in various activities related to our site, such as online chat and message boards.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from our site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy.
• Data From Online Bookings: Details of the services you book, including traditional massage, aromatherapy, therapeutic body treatments, facials, hydrotherapy, and wellness consultations.
• Data From Surveys: Information related to your preferences and feedback provided through any surveys or questionnaires on our site.
• Automated Data Collection: Information automatically collected when you access our site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our site. This information does not reveal your specific identity but is used for analytical purposes to improve our services.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our site to:

• Process your transactions and manage online bookings for our spa services.
• Communicate with you about your appointments, special offers, and new services.
• Improve the efficiency and operation of our site and services.
• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and our site to you.
• Increase the effectiveness and quality of our traditional massage, aromatherapy, therapeutic body treatments, facials, hydrotherapy, and wellness consultations.
• Monitor and analyze usage and trends to improve your experience with our site.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers will only have access to your information as necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights

In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. These may include:

• The right to request access to your personal data.
• The right to request correction of inaccurate personal data.
• The right to request erasure of your personal data.
• The right to object to the processing of your personal data.
• The right to request restriction of processing your personal data.
• The right to data portability.
• The right to withdraw consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the contact details provided below.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our site to help customize our site and improve your experience. When you access our site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of our site.

7. Children's Privacy

Our site does not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Borealis Bloom

unnamed road,

Singapore, 118480

Singapore